Frequently Asked Questions
Everything you need to know about the world of Charlie.
How do I determine the best size for my Charlie swimwear?
We recommend consulting our detailed Size Guide located on each product page. Our cuts are designed for a tailored, athletic fit; if you are between sizes, we generally suggest sizing up for comfort.
What is your return policy for international orders?
We accept returns on unworn items with original tags and hygiene liners intact within 30 days of delivery. Please note that international customers are responsible for return shipping costs and any applicable duties.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while expedited options are available at checkout for faster delivery.
Do you offer restocks on limited edition collections?
Many of our seasonal prints and luxury resort wear pieces are produced in limited quantities to maintain exclusivity. Once an item is sold out, it is rarely restocked, so we encourage you to purchase while it is available.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay installments for flexible payment options.
How should I care for my Charlie products to ensure longevity?
To maintain the vibrant color and fabric elasticity, we recommend hand washing your swimwear in cold water with a mild detergent immediately after use and laying it flat to dry in the shade.